Frequently Asked Questions
Everything you need to know about your journey to better rest.
What is the Sleepy's 100-night trial?
We want you to love your rest. Try any of our mattresses or bedding for 100 nights; if you aren't sleeping better, we will arrange a full refund and free return pickup.
How long does shipping take for furniture and mattresses?
Standard shipping typically takes 5-7 business days. For larger items like mattresses and bed frames, our White Glove Delivery team will contact you within 48 hours to schedule a specific setup window.
Are your bedding materials organic and sustainable?
Yes, we prioritize your health and the planet. Our sheets and comforters are made from GOTS-certified organic cotton and sustainable bamboo fibers, ensuring a chemical-free sleep environment.
Do you offer financing options for larger purchases?
Absolutely. We partner with Affirm and Klarna to provide flexible monthly payment plans, allowing you to invest in your sleep now and pay over time.
How do I care for my Sleepy's pillows and linens?
Most of our linens are machine washable on a gentle cycle with cold water. We recommend air drying or tumble drying on low heat to maintain the integrity of the natural fibers.
What is covered under the Sleepy's 10-year warranty?
Our limited warranty covers any structural defects or manufacturing flaws in our mattresses and bed frames, including sagging greater than one inch and hardware malfunctions.